Patty Janusz

Review of Wilderness Resort in Wisconsin...

Check in was insane. Stood in line for 15 minutes ...

Check in was insane. Stood in line for 15 minutes and was told by an employee that there was no line at the other lobby so I hauled it across the hotel and when I got there the line was just as long. Checked into room #408 and smelled horrible! I was switched to room #438 and it smelled just as bad. Sheets were damp, carpet smelled and was damp. I was not going to waste anymore time by switching to another smelly room. At checkout was asked how our stay was, I said not good and the agent responded with sorry to hear and never asked why. Will NEVER stay here again. I paid A LOT of money to stay in a dirty...smelly.. disgusting room.