Dear Team Novatel ,

Dear Team Novatel ,

On 24th May 2019 ,I had booked into Novatel Goa as part of the ICICI team
I was alloted Room no 18 . After 2 hours i realised that the room had mosquito menace and called housekeeping and reception to change the room .

Me and my room mate were assisted by the hotel staff and we were alloted Room no 51 .

We had a party to attend to before shifting we changed into our party dress and then shifted our room .
In this process I inadvertently left my shoes are in room no 18 .
Yesterday at 10pm I was going to the casino and decided to wear the shoes which i could not find in the room .I immediately contacted the reception and housekeeping .
I was told that they had found nothing and as there was a guest hence they cannot search then and to wait for the morning .
After a few deliberations and delays ,I went and saw the room ..
I found nothing .
My point is that i had worn the shoes when i came to the hotel ..i came back without the shoes
I didn't wear them to the beach

So i lost my shoes in the hotel ..
This is a concern for me as well as you .
We come with money ..with valuables ..to have things getting lost in the hotel is not acceptable
I implore you and your staff to help me in finding my shoes .

Hoping for a favourable reply .

Thanks
Sangeeta