B

Brandon Tomecsko

3 years ago

Honestly, I m giving 2 stars to be nice because I ...

Honestly, I m giving 2 stars to be nice because I was able to get my first brand new car.

However, the whole process was a mess. It was a back and forth between management about if I could use my capital one car loan or not. Afterwards, I tried to contact my sales person about my plates only for customer service to tell me he was terminated. (That s a huge no no in customer service)

Almost 4 months after I ve had the Jeep, I went in for my oil change and the service people tried to upsell. When I refused the offer, they tried to give me a whole ordeal that my Jeep only takes one type of oil that would cost me a little over $120. I called BS and glad I did. I did some research to find out it was just a hoax and went to my old oil change place, which I should have done from the beginning.

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