Alyssa Firanzi

Review of Audi Plano

All of the Audi locations take good care of me but...

All of the Audi locations take good care of me but the Plano location goes above and beyond every time. When I leased my Q5 in CA, I never had to use the windshield wipers but when I moved back to TX I found that the wipers didn't completely touch the glass and the manager at Audi Plano replaced the wipers and in the matter of 2 months, one flew off while I was driving in the rain. I took it back up to Audi and spoke with Michael Bush and he not only replaced the wipers but gave me a voucher for a car wash and helped me with some settings on my car. Michael Bush and a really nice Russian gentleman also named Michael were both awesome, very welcoming, and made me feel like I had a family at Audi. Both of them represented Audi GREAT and gave me the best service I've received there so far!!