First night in new house, did not transfer to name...

First night in new house, did not transfer to name fast enough. Still trying to move in power disconnected. All flashlights, lighters, matches and candles packed. Still trying to unload boxes using our car lights. Called them around 2:30ish to turn on the power. It is now 8:30pm, still no power. Welcome to the neighborhood...WOW! Horrible service, would not reccomend. Called 3 times to check on turn on, they would only say "this has been dispatched" um do your service people have cell phones? Or are you that busy turning people's power off.,,, I would only give them half a star for answering the phone.