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Standard used: Anything four seasons/ritz quality ...

Standard used: Anything four seasons/ritz quality and above is 5-rating, 3 is roughly an OK Marriot. I am not benchmarking against hotels of different type (courtyard, four points, etc)

The hotel is nicely located with clear demarcations for entry and exit. Staff is courteous upon arrival and immediately pick up your bags. I did not have any particular issues at check-in but the guests either side of me were complaining, citing a lack of clarity on their benefits as privilege members. I would take that with a grain of salt.

Rooms desperately need an upgrade on almost every level. The carpets are ripping and now emanate a rank odor after years of dust accumulation. The same could be said of the chairs. The bathroom smells bad and the shower head needs replacing. The worst is probably the bidet spray, it appears that's not cleaned as part of room service, so make sure you detox the area before using anything. This is pretty disappointing by intercom standards and is reflective of a policy of reputation, rather than customer satisfaction.

The food is a mixed bag. Room service is an abomination when you factor in prices, with cuisine that lacks any character and is bog-standard in every other way. Breakfast, while expansive, primarily feels like leftovers from last night. I didn't try any of the restaurants but a quick search leaves me believing it will be more of the same.

Facilities include a bowling alley, well-maintained tennis courts, a golf course, an excellent gym with a sauna, showers and clean bathroom. I feel that it's a big source of income. Now, despite everything I said above, this might make it worth it for you to stay here because at this price point, it will be hard to find similar amenities.

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