Really disappointed! I bought a Strawberry Cheesec...

Really disappointed! I bought a Strawberry Cheesecake and as I was walking to my car the strawberries leaked all over my shirt. I handed the box to my sister to clean my shirt and it continued to leak from the bottom of the box and all over my sister's hands. I immediately turned around and went back inside. I was told they would just take off some of the strawberry topping and put it in a new box. When they opened the box the cheesecake had turned to mush because there was too much of that strawberry gooey syrup type topping. I then asked for just a plain cheesecake and the lady said they didn't have any and just gave me a refund with an attitude like I was inconveniencing her. Not one employee there seemed to care that I had strawberry on my shirt or that my sister had strawberry all over her hand. We had to ask for a napkin instead of them offering one. Not one employee said something to the tune of I'm sorry. Horrible customer service! I have been coming here for years and even stand in those long lines the day before Thanksgiving. I guess I will be sleeping in this coming Wednesday, the day before Thanksgiving! Shame on you for not caring about your loyal customers!