I wish I read reviews before I ordered - DO NOT OR...

I wish I read reviews before I ordered - DO NOT ORDER FROM THESE GUYS! There was no mention that the item would be coming from the USA when i ordered, I also recieved no tracking information. 1 month later I still have not received my item, customer service are unhelpful and expected me to phone and run around to post offices to find out what has happened to a parcel they supposedly sent. Luckily I payed through paypal and have raised a dispute so I m hoping for a full refund.