Lauren Craig

Review of Lake Buena Vista Resort Villag...

The resort was very nice. However do not do the 90...

The resort was very nice. However do not do the 90 minute presentation to receive a deal. We did this to receive money toward the spa and the gift card they gave would not work. When we went to the concierge to ask for help. I had to wait 30 min on Stacy who was text on her phone. She had a terrible attitude and was very rude and then would not assist me told me to call a number. All other staff were excellent Stacy just seemed to hate her job and seemed young and to consumed with her phone to actually be helpful. So if staying here do not expect help from "Stacey " any other staff will probably be able to help you more. Again beautiful hotel.