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Kamden Collins

3 years ago

My flight was canceled and I was not notified unti...

My flight was canceled and I was not notified until I arrived at the airport to board my flight. The employees that gave me the information about my flight were extremely rude and answered none of my questions. The ticket cancellation information I was given stated to be refunded after 14 business days and would not cover the cost of any flight that was available. I missed my child s first New Year s Eve because of the lack of customer service provided at this establishment. I also had items stolen from my checked bag that I noticed after my arrival at my destination. Horrible, horrible wasted time.

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