The only reason why I'm giving them a one-star is ...

The only reason why I'm giving them a one-star is because that's the only way I can give my review and put my insight on what I've witnessed and what I've gone through which current enrollment Full Sail University online before I went ahead and made the decision that I was ready to go ahead and enroll in full sail I think I got phone calls every other day from a rep trying to get me to enroll telling me how the programs were definitely worth you know what I'm looking for in the benefits that I'm looking to receive I would get them from that program fast forward I finally went ahead and actually did my enrollment a follow through with everything it becomes an extreme Challenge to get in touch with enrollment my enrollment specialist that they told me would be assigned to me it's impossible to even reach that person they don't respond to my emails they don't call me back when I tell them that I'm going to be available they asked me several times during the callbacks when is my availability and they never called me back. The availability hours given I just feel like there's been a lot of unprofessional things that has gone on don't get me wrong yet there's a lot of benefits with going into Full Sail because you get your programming you know your financial aid can help you with receiving the software and programs that you need to be successful but also if you're not getting the information that you need to even start the program I feel like that's almost like a bad introductory to what you're trying to do and I just don't see how it can get positive from here I called several times a week trying to reach someone I get not available answers they'll call you back I leave voicemails I never get a response back when I am hoping to and when I do get a response back if somebody that's just going to sit on the phone with me and tell me how old I'm sorry I don't have your paperwork but maybe that person to give you a call back when they have a chance to it's absolutely ridiculous and I'm definitely disappointed with my experience which is the enrollment process of enrolling in for sale and I definitely hope that there's something that you guys can do to improve this because clearly you have a high volume of interested potential student so maybe you need to look into trying to do something to improve the resources that you have for students