Dani Kraemer

Review of The Brice a Kimpton Hotel

Extremely disappointing stay. We came for what wou...

Extremely disappointing stay. We came for what would have been our wedding date. My fiancee requested to have something special in the room. They clearly didnt care about celebrating with us. First we stayed one night in our original room, but the A/C didnt work. Each time I asked about it, they kept blaming it on someone else, the next shift specifically. Then when we "upgraded", they didnt put the fruit in the room until 10pm the night before we left. A complete disappointment. Even when I wpuld ask about the fruit/cheese plate, theyd say "yes, it'll be there while you are out, then yes first thing in the morning. None of what was told to us actually happened.