CM CR Review of John Elway Chevrolet
Honestly the worst experience I have ever had. I p...
Honestly the worst experience I have ever had. I purchased a Kia Soul from them about a year ago that needed windshield repair and thought I was good to go. Turned out something was wrong with the heating system (so much for a rigorous inspection) and the car was held by their mechanic Julian, for literally over a month. I was given a loaner to drive in the meantime (at least) but at the four week mark I called again to check at which point I was informed that they can't even fulfill repairs on Kia's. Wow. So a couple more weeks with Peak Kia (they had to send the car elsewhere) and the car was ready. Until I found out at my local Midas that when the radiator had burst during their half baked attempts at repair it had damaged my spark plugs and they left me with a busted radiator hose which could have cost me my car. This dealership refused to accept accountability even though they admitted to having to replace my radiator among many other things (I even have receipts). To this day the heating system is a nuissance regardless of their "repairs" and Peak Kia's "repairs". I ended up spending even more money having my local Midas rectify all of their faulty work. Additionally their is no customer service, the salesman never call you back... And they accused me of stealing their loaner car because no one put in the system that i had returned the keys to their manager. Yep. Worst experience of my life at a dealership.

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