Cathy M

Review of Sofitel T5

We arrived exhausted, after spending most of the d...

We arrived exhausted, after spending most of the day in London, and dealing with public transportation to the airport. Within minutes of checking in, we were sitting down to afternoon tea - a lovely, relaxing experience. We were able to request a wake-up call, a car to the correct terminal, and room service for breakfast the following morning. Our experience with your staff was extraordinary, and they offered suggestions about dinner, shopping, and in-hotel options. It made our last evening in England much less stressful!