Chris K

Review of The Sherman Theater

I'm really disappointed in this venue. Saw an awes...

I'm really disappointed in this venue. Saw an awesome VIP showing here but it was disorganized. People that didn't pay for the pre-show area made it in before us making us have to stand in the back. We did not receive the lanyard mentioned on the website, neither organizers nor box office had any info. That was forgivable.

When you go to a show with multiple bands you want to see, it's smart to buy merch ASAP so they have your sizes/selection available. Not only that but bands sell fragile items like records, etc. Then you stash it in your car or check them with your coat. What bothered me most was there was NO RE-ENTRY allowed and the coat check was CLOSED. I questioned staff and security about it and they said "Well it's a nice day". It was in the 40s... they expected us to sweat in the crowd the entire show and not buy merch and could care less. ("You could throw your jacket in a corner"... --Good for nothing security.)

I purposely checked that there would be a coat check to avoid this issue. Thank the universe for Kristelle, merch for Hail The Sun. She was kind enough to stash our bundle of merch and jackets behind her counter til the show was over.

All this place cares about are their expensive ass booze sales. If they can give out wristbands for people over 21, they can do the same thing for customer re-entry. Put yourself in our shoes... Nobody wants to go to a show where they have to wear all their merch + a jacket. I saw people in the crowd carrying vinyl records... Poor fans.

TLDR- GREAT show, regretable customer experience for a regular concertgoer