VPDBT

Review of Alyeska Resort & The Hotel Aly...

This was our 7th time staying here, every time it ...

This was our 7th time staying here, every time it gets worst
1. Outdated dirty rooms
2. Grumpy, Unresponsive staff
3. Old uncomfortable mattresses
4. Sorry excuse for a "duvet" you end up figting it all night. Its 2 sheets with a blanket in between
5. Missing necessities in the room
6. Yellow water in the shower, plugged drain, broken toilet
7. Bacteria in the pool, kids got a bad itchy rash all over
8. Housekeeper dropped tea bags on the floor in the hallway, she picks it up and puts them in the room. Happened right in front of my eyes
9. Undercooked food resulting in bad indigestion
10. Cooling fan is not Controlled from the room. When we arrived i asked for it to be turned off, they did. On the 3rd day it went on again at 7 am after calling them 5 times asking them to turn it off, they did nothing. So we got up and left. Not a pleasant way to start your day after suffering indigestion all night long.
NEVER going back here again.