I'm a courier and was trying to find my way to the...

I'm a courier and was trying to find my way to the dock, as it was my first time at this location.
Robin at the front desk showed No customer service, her partner grinned and said "we don't know anything" after Robin couldn't answer a single question without an attitude.
I don't know what I did to you, but your service was unacceptable!
I don't know why they keep people with disgusting attitudes like yours around.
If y'all don't know anything, why are they paying you two to take up space.

I didn't feel welcomed, I felt attacked and there was no customer service behind any of Robin's words.