The front desk is nice, we spoken broken english, ...

The front desk is nice, we spoken broken english, I felt like being in Naija. Other than that, nothing. I went there for passport, no passport. No computer to use to process application, not even a photocopying machine. The wall TV is not even working. The walls begging for new paint and dirty. It is a pack of shame. Up till now, after one week, my passport has not even been issued. Going from Chicago to New York Embassy a total waste.