Jenna Whitmore

Review of St. Charles Nissan

I have been a St. Charles Nissan Customer for a li...

I have been a St. Charles Nissan Customer for a little over two years now and have worked with Rich Chizmar both times! The first time, he sold me my first Nissan Rogue and made the entire process easier than I could have imagined. I arrived at the dealership to find all the cars in my price range already lined up and waiting, test drove one, and a couple hours later drove away in the car of my dreams. Fast forward to January 2, 2018, I was in a car accident that TOTALED my car. I immediately called Rich and told him my situation and that I would be in to hopefully get another Rogue from him. My budget and financial situation was different this time around and the timing was just unfortunate for this accident, but Rich and Sid, quite literally worked their fingers to the bone crunching numbers and finding the right car for me over the course of a week. Not one time when I called him did Rich sound inconvenienced by me, and I was determined to get another Rogue (they are the BEST). He did EVERYTHING he could and was so understanding and empathetic to my situation. At the end of the day, I walked off the lot with the car I wanted, in the budget I needed, with a huge smile on my face. The attention to detail and pride that Rich puts into his work is evident with every car he sells...which is why I will ALWAYS shop St. Charles Nissan. Their service and quality just cant be matched. Rich, thank you again for turning a devastating situation into a great one!