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Kellie Hill

4 years ago

Service is great but that doesn t makeup for the m...

Service is great but that doesn t makeup for the mediocrity of this hotel. We stay in Hilton s all over the world and this one doesn t seem to be held at the Hilton standards. I wanted to take a bath after a long day of traveling, and the bath water had things floating in it and the bottom of the bathtub was slimy. There was also a hair on the back of the tub that was not mine. The hallways and rooms smell old. This hotel needs many renovations. The windows outside need cleaned very badly, there are multiple spider webs in the window, it s pretty dirty and messes with the view outside. Not looking forward to 10 days here. Unfortunately we chose this over the lodging on base and I regret it.
Adding to my review, the Starbucks is closed more often than it is open. It closes for 4-5 hours at least 3 days a week. It s frustrating when you can t even use your gold member benefits at the hotel to get coffee in the early afternoon.

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