mylene padilla Review of St. Regis Bal Harbour Resort
No room service, no coffee makers in rooms or coff...
No room service, no coffee makers in rooms or coffee service, adult pool closed so you have to deal with loud children screaming next to you. No place to grab a quick bite. Only pool restaurant which is extremely overwhelmed and slow. When you try to contact manager, no one gets back to you. So basically you wake up, have to go downstairs and wait in line for a cup of coffee at a slow pace. You want to relax by the pool and loud kids yelling next to you. You want to eat something and it s at least 1 hour to get food. You want to escape the noise and go to the beach, they want to charge an additional $25 just for an umbrella. What kind of vacation is that ? Not worth it !! Better off staying home. Management doesn t even call back. I guess they don t care about customer loyalty.
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