Erin Meade

Review of Winegard Company

i purchased an RV WiFi extender antenna unit from ...

i purchased an RV WiFi extender antenna unit from winegard 2.5 years ago, at a cost of ~$1000. because it was on my RV (stored under cover when not in use) it got used about 3-4 months every year. the unit has recently failed; according to their tech support person (she was very responsive) the unit was likely faulty. sadly, the unit is 6 months out of warranty. their response? "buy a new unit." i think their company policy shows poor customer service. i guess they're too big to try hard. i am looking at replacement units from other companies. winegard has lost my business.