Like others I never received a bill but it showed ...

Like others I never received a bill but it showed up on my credit. Have been trying to call all morning to pay the $40.00 . They keep transferring me from one computer to another. The people that actually answer seem like they cant wait to transfer you to the next available robot. They said the wait time to speak with someone is 49 minutes. Unbelievable. Horrible system, communication, and customer service.

EDIT

Changed from 1 start to 4 because they resolved my issue once I left this review. Still not 5 stars because I still feel the system is flawed and very confusing but overall the issue was resolved and removed from my credit score so I am happy now.