I called and spoke to Ashley R. about not receivin...

I called and spoke to Ashley R. about not receiving my expedited medical records for over two weeks through another provider who uses this company to send the documents. Ashley was very courteous, patient, helpful, and knowledgeable in her job and gave me the assistance I needed. I was happy to have her as the one representing the company because she did a fantastic job and knew the meaning of excellent customer service.