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N Loer

4 years ago

MEGA bad customer service problems from the first ...

MEGA bad customer service problems from the first month. The people at NCOI themselves know nothing about the training courses, they respond late and send you in all directions except the right one.
Due to corona my last day of class has been canceled (in March). Unfortunately now in November I still had no lesson, not even virtual and I have already been thinking for 8 months that I want the lesson. And then I got Personal guidance for 2 hours. Where no teaching material was taught. After this I asked when I could take my class so that I can finish my exam and get rid of them. I got the answer that I was no longer entitled to this, even though I have already paid for my entire education! This attitude gives me nothing but a LOT of stress.

There are also errors in the exams, so this is really not possible. And of the 3 teachers, 1 was very bad. INADVISABLE

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