If a ZERO star review was possible, I would give i...

If a ZERO star review was possible, I would give it. Living with the Preiss Company means living with zero security, zero care, zero honesty, and zero expected amenities. Living at their 109 Park Complex has been the most horrific living experience I have ever endured. The management is rude, incompetent, and unprofessional. If they remotely cared about their residents or pleasing their customers, they would hire a new team of competent, caring staff members who are transparent and honest with potential/existing renters. Personal experiences my friends here have endured: one girl was completing an online exam and the leasing manager, Lauren Byrley, entered her room without giving permission nor the 24 hour notice. She screamed accusations at my friend for doing something outside her lease - which woke up her roommates and frightened them. It made all three females feel so uncomfortable that they have not gone to the leasing office since, not even for the minimal free swag or food that 109 management has offered as compensation for their consistent lies and lack of promised amenities.... Another friend of mine had her car towed out of her own spot. Another friend had her car keyed in the parking garage. 109 office claimed there was a security camera there. My friend went to the office and they then claimed the battery was dead. My friend filed a police report with RPD. An officer then went to the office where an agent stated she could not access the cameras because her manager was not there. So my friend filed a police report. Eventually, my friend was told that Lauren (property manager) reviewed the footage and the car seemed to be in a "blind spot". After a week or two, my friend sent an email to remind lauren to send the footage to the officer. She told my friend that there was actually no footage and the cameras were not working. To recap, 109 Park LIED on a police report. There is a single camera in the parking garage. So many cars are in blind spots. 109 Park did not do this for resident safety or protection of their property. They only did it to be sure nothing of their property got damaged.

The "free" internet never works then they always take a week to fix it when most of us our college students and need to be able to do our homework. They false advertised about residents moving in to an apartment with an onsite pool. Construction workers finally broke ground for the pool 11 months after residents were supposed to have it. They throw packages in the basement for anyone to steal. Over 20 residents have had packages stolen. They also didn't have security cameras for months after residents moved in, and according to the property manager, the cameras are only there to ensure their property remains unharmed and no criminal activity occurs. They do NOT care about what happens to residents.

To recap: 109 Park run by incompetent people who don't care about their residents. They have no problem lying, disrespecting residents, or taking 2 months to get a dryer fixed. The company, under the (unfortunately) growing Preiss umbrella, exhibits the characteristics of its parent company. They don't care about residents. They care about making money, maximizing profit. They don't care if residents are happy. They'd obviously rather have a 1 star review. Good companies don't solely have the goal of maximizing profit. Great companies care about the thing that keeps them going: in this case, the residents. The Preiss company has made it clear they do not care about resident safety, satisfaction, or comfort.