(Back story) 3 days before we called to reserve a ...

(Back story) 3 days before we called to reserve a table and were told they don t do reservations. Fast forward to the day of the concert and now we walk in and are told that all their tables above 4 people require reservation. So we told them we called multiple days ago and said they think they might have been booked out. Super sass the whole time and maybe have your staff know what they re talking about before they just throw out random excuse