Went tonight really sick. Receptionist on Emergenc...

Went tonight really sick. Receptionist on Emergency department it s so impolite the correct word is disgusting. I presume she is wrong on there, she think it is a concurs of miss world!
Terrible service! Inappropriate in everything. My question: if we abuse of nhs staff we get a police officer correct? What about if we, as population get abused by the NHS STAFF???? I feeling abused and disrespected horribly