Kelsi Austin

Review of WideOpenWest

I only have WOW because that's the only service al...

I only have WOW because that's the only service allowed in my apartment complex. If you have the choice DO NOT GET WOW. When I initially signed up they gave me a plan that was double what I asked for. It took 5 months of calling every month to fix my bill since I have the original copy of the contract I signed. If that wasn't frustrating enough, out of no where I had an early termination fee of $135 slapped on my account out of no where. I seriously have no idea how they are still in business. I'm looking at changing apartments just to not have WOW.