Sam Shades

Review of MileOne Heritage Hyundai Towso...

We were shopping for a new 2020 Sante Fe SEL w/con...

We were shopping for a new 2020 Sante Fe SEL w/convenience package in White w/Black & Beige interior. I had gone to truecar and received several calls from dealers in the area. First we went to the dealer where I had purchased my 2018 Sonata Sport figuring we'd get a good deal there. We test drove the car there and loved it. They were willing to work with us on the price based on the quote I received from Heritage Hyundai of Towson (Sarah Herr the Internet manager). But while we were there for over 3 hours...they couldn't find a car for us...hemmed and hawed about the trade in and ended up telling us to take our trade in to Carmax because they couldn't even match Carmax' offer. I found the car in Pennsylvania (over 75 miles away) while the salesman and manager where trying to find one. Not impressed. They also wouldn't give us 0% Financing for 72 months. So we set a time to go see Stan at Heritage.

Not only did Stan make the entire process painless, he as well as the Sales Manager Justin were able to get the car for us from PA, give us an even better price AND give us more for our trade in than Carmax offered. I usually leave a dealer feeling like I had been taken no matter what "deal" I may have gotten. Not this time. Excellent communication, no pressure and they made us feel like they really wanted us to be happy with their service. I can't recommend Heritage Hyundai of Towson enough and Stan G and Justin were GREAT to work with. Get your Hyundai here!