J

John Doe
Review of Doppler Labs

3 years ago

The wait time for an ultrasound is horrendous and ...

The wait time for an ultrasound is horrendous and the set up is very confusing. If you need more than one procedure, such as an MRI and an ultrasound, plan on at least four hours. I was told I would only need 2. Some staff were very helpful and lovely which I deeply appreciated while others seemed annoyed with patients and their confusion about where they needed to report to. I observed multiple patients being told they needed to go elsewhere, including elderly patients who were clearly confused and being spoken to with an irritated tone. I ve been to this office many times and been told the incorrect floor to report to several times as well, so I now know it was not my mistake because I wrote everything down. When you are getting ready to have a procedure done that s already stressful and emotional, the chaotic system makes for an even more emotionally taxing experience. I don t believe this is the fault of the people that work there but the fault of the people who have set up the flow and system. I ve been to many other offices over the years who have managed to make a more calming and guided set up. I strongly recommend they look into George Washington breast center system among others. This has been an absolutely grating experience and I say this as someone who has never bothered to write a review in my life. This is the first.

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