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Yvonne

3 years ago

After having shopped around. We just felt a sense ...

After having shopped around. We just felt a sense of peace after we met with Eric as the designer, and had stopped in their Poway showroom. He was a lot of fun and very creative, with great ideas, that tied in with our ideas to make it all work. He worked with us and allowed us to stay with our design , and adding some great idea to our ideas along the way. Our meetings in his office were always great meetings. He really accomaded to our needs, and did not add things that we did not want in the design, keeping the cost in mind also. He was so easy to work with. He was easy to reach by email or phone, if we had a questions. So we knew we were of to a great start, with Remodel Works!!! He always had so much enthusiasm when we discussed our project with him. He explained the process, and the scheduling. Never pushed any idea or product on us. Our project manager was Greg. We have nothing but good to say about Greg also. If we had a question, he was there to answer the question, by text or phone. He puts the customer first and their needs, great listener. He was great with communicating with us throughout the whole project. He felt like a family member during the whole project.
As far as the kitchen, we just LOVE our kitchen so much!!!!!!The work that was done, was all done to our approval. If there was a concern about anything, it was attended too, as we really felt they put the customer first .
Those that were part of the whole process, all did a great job, and communicated well with us. We could not have asked for a better job and experience with the Remodel Works team, especially Eric and Greg. Thank you, thank you!!!!!!

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