Ali Tuzcu

Review of Autobedrijf Bot

Very disappointed with this 'BOVAG' car company. N...

Very disappointed with this 'BOVAG' car company. No aftersales and agreements are not fulfilled when purchasing a used car.
Brief: 1. Air conditioning promise to check but immediately after purchasing the car say that it costs 600 euros and otherwise a pity.
2. Coolant reservoir was very clear leak and almost empty, strange if you count 150 for MOT
3. Approve the strap with a message that it is just possible while 2 other garages say it should have
4. Irregular beating could not be found, but indicate that I have to pay for it myself even though the car was not in my possession for a day (so don't expect anything in terms of warranty). Another garage was able to fix this within an hour, another 250 euros was spent on this car a week after purchase.

Bought a car advertised that it had air conditioning and that it was a good car. Test drive already gave some issues, fan only worked in the highest position, air conditioning did not get cold, spare tire was leaking. Salesman: 'well mister what do you expect for that money' and so on. After some negotiations, 150 euros for an MOT and the agreement that air conditioning would be filled and viewed, fan would be fixed and everything would be delivered properly, I pick up the car a week later. I still ask 'did everything work out?' and our salesman 'yes everything worked out mister'. Three seconds after the successful debit card transaction 'oh, sir, the air conditioning has been filled but is leaking and the condenser is worth 600 euros if you want to have it fixed'. Well, can happen I thought. Drive away, fan made even more noise than before, but it worked in all positions and positions 3 and 4 worked somewhat acceptable, replacing the heater fan would be too expensive to replace after question. On the way home something else started to rattle at the front right of the wheel, they wanted to look at it but I had to pay for parts myself (less than a day that car and already nagging). Coolant reservoir also leaked like crazy. MOT paid, but the tape that 'just could before the MOT' was reported by 2 other garages that it was certainly not allowed through the MOT. Have quite minimally examined the rattling right front, but "we can't find anything, sir," said the seller. Another garage was able to find and fix it within an hour. Coolant reservoir, tire they should have replaced, rattling shock absorbers and removing fallen off rusted heat shields cost me an extra 250 euros to get the car safely back on the road. Their parts are also one and a half to 2x more expensive than others. For the time being done with P Bot, the technicians are friendly and have expertise and do their best, but that salesperson, I would quickly distance myself from that if I had a company. No knowledge at all, not completely honest and totally uninterested if you do not come to see a car of at least 15,000. Only buy here if you get an expensive new car and ask for any purchase guarantees yourself because they do not offer them if they are afraid of problems, and have the car checked by someone else for damage, loose parts and whether they have a fair MOT to carry out. And do not sign anything until everything has been carried out and checked as desired, because the comments will only come after payment. I realize I am buying a car with 190,000 on the odometer but not replacing a tire despite it being too slippery, coolant reservoir was practically empty and clearly torn, the AC only reported as too expensive for repair despite advertised air conditioning gives a nasty aftertaste. If you don't buy an expensive car here, the after sales service is very disappointing.