H. Vander

Review of North Edmonton Kia

Extremely poor customer service. We made an appoin...

Extremely poor customer service. We made an appointment, were pre approved for financing on a vehicle, and were ignored for an hour after arriving. We had another appointment to attend so we mention to their Admin that we would now have to unfortunately leave. She then yelled to an employee named Brittany that we had been waiting for her...and that another employee named Stan was aware that we had arrived and were waiting. I find this bizarre that everyone there seemed to be aware we were there yet we were left to sit and wait until an hour had passed. We already own a Kia and were interested in an additional vehicle but will not be back.