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Review of Surety One

This company is the best! I've been with Surety f...

This company is the best! I've been with Surety for many years off and on and the last couple of years I have about ten bonds through them for different states where I am licensed. I work as a consultant and expert witness and I needed a bond for a sudden licensing requirement for a state that I'm working in. We have a deadline on a big case and I need my license asap. Without original bonds I can't even apply for the license. I thought I would give a local agent a chance to earn the two contracting bonds since he set up some liability insurance for me. It took him a week to get the bonds and the bonds were sent to me in PDF format (which is fine to review them), with someone else's company name (he didn't pick up on that), and he told me I didn't need the originals, that I could print the bonds and send the copies with my license application. I've been in this long enough to know that all state entities want the original bond and it would have delayed the process at least another two weeks if I had sent in a copy of the bonds. I told him to reissue the bonds in the proper entity name, on the proper state bond, and mail me the originals. A week later and still no bonds. I told him to cancel my request that I'm going with Surety. Constantin immediately set me up with Taylor who was amazing! Taylor communicated immediately and concisely, and in less than 24 hrs the original bonds were in the mail. They had the correct entity name, were on the proper state required forms, and there were no mistakes. Not only that, to top it off, the pricing was significantly lower than the local agency.
With true sincerity, thank you all for always pulling through and getting things done! I should have just come to you all to begin with, it would have saved me two weeks and a lot of frustration. Once again you haven't let me down.