Horrible! They flew our kids in the opposite dire...

Horrible! They flew our kids in the opposite direction of where they were headed into a storm that had been predicted for 24 hours with tornadoes and flash floods. The kids were stuck at the airport for 12 hours did not arrive at a hotel until 3 AM. No communication with parents. They took our money in November and literally gave us an insane itinerary days before we flew out in April stating there were no direct flight. We flew from Fort Lauderdale to Dallas to get to Tennessee. Really there are no direct flight?? How about flying through Atlanta then? Read the terms. They cover their butts for everything under the sun and make a point to purchase the most inconvenient ridiculous flights so
They can make more money. This company has gone down the tubes and they do not care about the kids. Do not use them!!