Very very poor services and dishonest. I had booke...

Very very poor services and dishonest. I had booked 81201 3D Puzzle Voyager Space Probe on 12 Feb 2019. Please see order order# 617004. Paid due amount also.
They have failed to deliver the product even in 7 weeks as against promised 4 weeks.
It seems to be a fraud organisation as it has stopped updating/replying my mail inquaries also.
Moreover there is no customer care support for customers from other countries.
It has disappointed me !
Congratulations! They have failed # 639832 to deliver again.
Neither deliver product nor returning my money.
As per you mail, you promised to return my money on 07 May 2019. I appreciate your consistency in failed promises as it hasn't been returned till 15 May 2019.