David Pfeiffer

Review of Ramada Plaza Hotel Grand Rapid...

I am a tour manager for a band that travels a ton ...

I am a tour manager for a band that travels a ton and see a lot of hotels. The Delta Hotel was very clean and the staff was especially friendly. We're usually staying as a big group and checking in fairly late. I always like to call ahead to make sure that a late check-in will be okay and the front desk was more than accommodating.

We travel in a large 15-passenger van so ample parking in a safe, well-lit lot is especially important to us. We didn't have a problem finding a spot close to the hotel in a section of the parking lot that was very well-lit and put our minds at ease.

The rooms themselves were spotless and had an appropriate amount of towels and toiletries to service both of our rooms. The bathrooms themselves were ABSOLUTELY IMMACULATE and spotless. Very cool lighting and perfect after a long day on the road.

You can tell that this hotel has gone through some major renovations for its future guests. Very much appreciate that as a first time visitor. We're all fans of Starbucks in our crew, so to have one located right in the lobby was amazing. The restaurant and its staff were extremely prompt and accommodating as well.

I will definitely be bookmarking this location for future travel.

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