Karen Co

Review of Ramee Grand Hotel & Spa, Seef ...

PROS: I would like to say thanks to Daisy from re...

PROS: I would like to say thanks to Daisy from reservations and special thanks to Hamdy from the front desk for being so accommodating and friendly. From the minute I stepped in the hotel, he was able to greet me with a smile. And because I was celebrating a special day- he even sent a complimentary assortment of mixed fruits to my room as a gift which I am very grateful so be sure to look for both of them when you're looking to book. The bed was comfy and the bathtub was exactly what I needed for a week of unwinding.

CONS: I did not get much sleep due to lady guest upstairs loudly moaning at 2am-3am. I specifically requested for a non-smoking room with a good view but I could smell cigarette smoke from the a/c vents and the view that I got was the intersection to Seef Mall. Housekeeping can def. step up the speed and cleanliness as there were stains on the sofa, drawer nooks, curtains, bathtub and the carpet was not vacuumed. I requested for a bath robe at 4pm (which was not included when I got the room) but only received it at 5.15pm after the 3rd call to follow up.