On 9/13/20, we made a reservation to bowl at 8 PM....

On 9/13/20, we made a reservation to bowl at 8 PM. They are supposed to be open until 11. As soon as our party sat down, they told us the kitchen was closing, and it was last call. It was ridiculous! Then we felt so rushed to get out the door. We wanted to finish watching Sunday night football, and they said we could at the bar. The bar said they were closed. But then when we inquired about Pappy Van Winkle whiskey, the bartender said he would serve that. He served two. Didn t mention anything about cost, then just dropped us a $490 bill for two whiskey pours! It was so disrespectful! Horrible customer service experience from the moment we walked in. So disappointing. We called to talk to a manager and they never called us back.