Maribel Cano

Review of PHH

I am so dissatisfied with the change from Ocwen to...

I am so dissatisfied with the change from Ocwen to PHH or the fusion or the "just change in the system" as they stated it. I never had a problem with Ocwen. I always received notifications in advance if there were going to be changes in the monthly payment amount. PHH has been in charge of my loan for less than 3 months and I already have received 2 letters notifying me about late charges been applied to my account. But I haven't received any notification of monthly payment changes so I can adjust them in my bank bill payments as the payment are made automatically from my account.