Fortnight boy 83

Review of Advanced Diabetes Supply

There needs to be an option for zero stars. This i...

There needs to be an option for zero stars. This is an absolutely HORRIFIC company. My son s supplies were due to come in (late). It caused him to run out of sensors and his transmitter had expired. He was suffering from a weekend of scary lows so not having his supplies was extra dangerous. When I called they said their system was down they d get back to me (they never did) in a couple days. We had no sensors or transmitters!!!!! Thankfully I called dexcom and they told me I could call my son s endo and get an emergency refill through our pharmacy so I did. When I called ADS to see where our supplies were four days later they said they couldn t fill the prescription because I got it filled somewhere else. WHAT???? I had to get it filled somewhere else because of THEIR negligence. Needless to say I yelled and eventually talked to a supervisor and his supplies are supposedly on the way. The gross negligence, apathy, and lack of urgency for providing life saving medical supplies is terrifying to say the least. I am asking my son s endo to change our supplier our next appointment. STAY AWAY FROM THIS COMPANY! They can care less about their customers.