Lyndi T

Review of DotHouse Health

Went there for an eye exam. Was told by the girl (...

Went there for an eye exam. Was told by the girl (brunette, hair in pony tail, wears glasses), sitting at the glasses desk, that my insurance did not cover for glasses (I have Masshealth) but feel free to still pick some out and theres always payment plans available . I said nevermind then, I will just order it online and went to go sit down. The two of them (another girl with dark hair tied in a bun, white lab coat, also wears glasses) started talking loudly, making sure that I could hear them, to each other saying that they would never order glasses online, like it was beneath them. Saying that they were rude is an understatement. The next day I called Masshealth and asked if I was no longer covered for glasses and they said that I still am. Never going to come back again.