I ve been a resident at Legacy Ridge since 2012 & ...

I ve been a resident at Legacy Ridge since 2012 & when I first moved here I loved it! The area of convenience I still love...to the interstate...stores & malls! The first maintenance staff and even the second crew was efficient...speedy in their response to any work orders I would place! The beginning of 2021 Dayrise Residential became the new property manager & I ve read quite a few reviews from residents at other properties & I can truly understand the frustration when it comes to having maintenance issues addressed in a timely manner! This Thursday May 13th will be two weeks that I ve been waiting on maintenance to come fix my toilet! A maintenance staff came last Thursday saw what the problem was & said he ll be back Friday...it s now Monday & I m still waiting! This is absolutely unsatisfactory! I emailed the assistant manager expressing my concern & frustration & I m sure you can guess I ve gotten no response or even acknowledgement to the email or my issue! I pay my rent on time...I m not a noisy neighbor & I ve only had one issue with a former neighbor that lived above me...because they were very inconsiderate people! If I know that I have neighbors under me they wouldn t even know I m home unless I m vacuuming or cooking...where I may occasionally drop a pot or pan...because I don t walk hard or keep up a lot of noise! I just find it so aggravating when I pay rent on time each month I should be able to receive the service I need....because it s my money that s keeping them employed...leasing staff included! Before this company took over I read the reviews & they were not all complimentary! It s sad to think there s no care or concern about the people as a community they re supposed to represent!