I realize that the casino is under renovations but...

I realize that the casino is under renovations but I would not go there again. They don't even serve complimentary coffee like Lac Leamy. A waitress there refused to give me a coffee unless I tipped her! Really?? We had to initially buy coffees because there was no one around to serve us. It took us ages to get a casino card. One lady serving the counter and three others standing around chatting. The staff there are not up to speed. It was not a good experience. I will go to Lac Leamy from now on. And it appears that you guys only respond to positive reviews. Too bad!