Veronica Rovira

Review of Summit Appliances

Shipping and handling costs were outrageous

Shipping and handling costs were outrageous

I needed a new jar shelf for my refrigerator because it cracked. I called and was on hold for over 10 minutes just to have someone answer and hang up on me. I finally did get to speak to someone who was very nice about ordering me a new shelf. The shelf was $18, handling and shipping were $19 bringing my total to $37. I was not given a total by the service representative who told me, when I asked, that he thought it was about $5. Be aware of this.