This is going to be long... but worth the read. Ju...

This is going to be long... but worth the read. Just sayin'. CWA is worth it.
An impressive experience from beginning to end. Our neighborhood had recently been provided gas service (previously all electric) so we were looking to taking advantage of the cost savings and heating/comfort benefits ASAP. We'd received a number of quotes and Delonte and Tom from CWA were quite simply amazing: attentive to detail and very solid and forthcoming as I asked many questions. After a 2-hour meeting they showed no signs of exhaustion ;)

Pricing was competitive, if not better than other estimates, Delonte and Tom seemed cool. So, we went for it. So glad that we did.

The install team was amazing, going above and beyond the quoted scope of work with no additional charges... they, quite simply gave a $#!^. Ba (head tech, from what I understand) actually found a missing/covered floor return in our master bedroom. Once found, he cut and grilled the opening. No haggling, no 'this is gonna cost extra'. He simply did it. Not only that, he and the crew spent time in our nasty crawlspace readjusting return connections to help with airflow. In addition to that, that the entire install team was quick and very friendly. A+ work all around.

Our electric-to-gas conversion was a bit of a pain (being all new to us) - going back and forth with Columbia Gas and the County and all... Delonte was a hero multiple times: On our behalf, he contacted CG to confirm what was needed and did whatever he could to move the ball forward. I, admittedly, called Delonte at odd hours asking for assistance and he always answered (or called back right away) and was consistent in his willingness to help.

Final connection was instated by Rob, who swung by at a moments notice to confirm/fire-up our new gas furnace upon that days County inspection confirmation.

All praise and no complaints regarding CWA!
Quality, Value, Responsiveness, Punctuality have all been proven to be top notch.