BUYER BEWARE!

BUYER BEWARE!

I contacted Couresty Chevrolet regarding a 2008 Corvette they had for sale. I was calling from the SF bay area so I had to negotiate a price over the phone as their asking price was quite a bit higher than market value.

After speaking with Nate the salesman he transferred me to Brock one of the used car sales manager he lowered the price to something I was comfortable with then he tacked on over $2,000 of dealer fees. I said I'll pass as that seemed a bit shady. Nate then contacted me after several days whilst I was looking at other options. We then agreed on a price for the vehicle with no dealer fees. Which I was happy with, after reading some reviews of the dealer it seems they have a way of "slipping" in fees without the buyer knowing. So I had Nate send me a copy of the purchase order to verify before I flew down to pick up the vehicle. The price was as agreed no hidden fees and I felt comfortable. We already had the term, OTD price and financing settled.

I flew to Phoenix that weekend to pick up the vehicle. When I arrived Nate greeted me and was a very nice salesman he showed me the vehicle and it was beautiful just as described EVEN better. Nate was a great salesman and I was happy to work with him. (That's the only good part about this experience)

After a test drive we sat down with Martha one of the finance managers she was very nice and professional. We went over options for warranty and additional accessories which I declined, we were about to sign the purchase contract but then she started to get busy and she handed me off to the finance manager Jeremy that had just come on to shift. The price on the contract at this point was as previously agreed and she had no mention of me being required to buy anything else.

We waited for another thirty minutes before we sat down with Jeremy he was very talkative and for a reason. He was rushing us and keeping us distracted. Before I had arrived we agreed on an 84 month term with NO hidden fees or "extras". He then started to tell me I had to purchase the tire protection in order to get the 84 month term because he was "buying the bank down" (LIE). At the time I was feeling rushed and I had a long drive back so I reluctantly agreed. As he reprinted the purchase contract I noticed there was about $2800 in "Additional accessories" added. I brought this up and then he began spouting off the same thing about how its a "buy down" so I could get the 84 month term and he said that the dealer was paying it. (LIE) FRAUD! I believed him and was rushed as he knew this too so I signed and went on my marry way. MISTAKE.

After returning home I looked over the contract closer and he just charged me an extra $2800 for NOTHING. He said the dealer was paying it which was a bold face lie along with the whole "buy down" thing.

I've contacted the dealer several times and received NO response except from my salesman Nate, he apologized and was very confused he said he would have someone call me but no one has. I have left several message with Barry and attempted to contact Brock as well.

With no help from the dealer I have contacted an attorney.

BUYER BEWARE. This is the worst car buying experience I have ever had, I cannot believe a business would conduct themselves in this manner by conning customers into things like this. Despicable. I would expect this from a small sleazy used car dealership but not a MAJOR Chevrolet dealer.