The phone service is extremely terrible. Tried cal...

The phone service is extremely terrible. Tried calling two days in a row and the first day i managed to get through but it cut my line automatically after 30 mins of waiting. Tried to call back the line responded by saying its busy.

Tired again today managed to get through and waited for 45mins but no customer service officers came to the line. What are you all so busy with???

Terrible phone service, wouldn't expect this kind of service from a government public service from Singapore. Please look into this and rectify Lapses in your automated phone system.