Kayleigh Whitehurst

Review of Galleon Hotels

Visited the Olde Bell after a lovely walk along th...

Visited the Olde Bell after a lovely walk along the river.
The only beer we had a choice of was Theakstons Best or IPA in a bar-top Keg. I ordered a theakstons, but sadly my choice was then limited to lager or IPA since the theakstons and Guinness had run out.
The staff member behind the bar was terrible - He struggled to understand the concept of a tab, and i have honestly never seen anyone take so much time contemplating how to pour a glass of wine or beer, let alone work the till, which was obviously black magic to him.

Oh, and the bottom bun of the burger was absolutely dripping with grease - So much so it stuck to my fingers and I ended up using a knife and fork (not easy when having to rest the plate on your lap due to table size)
"Excuse me is anyone serving, we've been waiting here for 10 minutes!" comes a cry from the bar area as we're eating. Oh dear.
The table opposite from us had ordered coffee, but had no milk with it as they had no milk jugs (?!)
The best part of the entire visit was the mens washroom. Very neat and tidy. Unfortunately, the same could not be said for the ladies room, which I was reliably informed by my better half had one toilet blocked and the other filthy.
There appeared during our visit, someone who looked remarkably like a surveyor with camera and clipboard. Good. Hopefully we might get some decent management and turn this dive into a good eatery again.
Overall VERY unimpressed. I will give it another chance in 12 months time, maybe.